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HelenRen

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HelenRen

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User Guide
Super E-cigarette Shop
 >> About US
 >> Contact US
How to Payment?
 >> How to payment
 >> About Payment
Shipping Information
 >> About Shipping Information
 >> How to track orders
 >> About receiving Parcel
 >> about E-cigarettes and Nicotine
After-sale Service
 >> About Return Policy
 >> About Free Replacements
 >> About Warranty Policy
 >> Wholesale Vendor service
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 >> About Privacy Notice
User Guide
 >> User Guide
 >> About My Score
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  Home >> User Guide >> About Free Replacements

About Free Replacements

 1. For items with 3 months and 6 months warranty:

*Send the defective or malfunctioning product back in your cheapest way.
*Place a new order for the product online

2. DOA:


*No need to send the defective or malfunctioning product back
*Must contact us within 48 hours by email after receiving the defective product. Any overdue DOA replacement claim is invalid.
*Place a new free replacement order for the product online.

Note:  

       For all replacement orders, we recommend to send together with customer’s new order, which will enhance processing speed so that orders can be shipped out quickly.

More details please visit return policy information.

 

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Welcome to visit www.super-e-cigarette.com, Please read the Member Policy and the User Guider at the bottom of the homepage first!

For all of our Customers should treat our Member policy as yardstick.

Company Address: NO 217#, Tianming Building, Tianming Road 1#, Jinshui district,zhengzhou, Henan       Province, China (Mainland)

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Super E-cigarette Shop
About US
Contact US
How to Payment?
How to payment
About Payment
Shipping Information
About Shipping Information
How to track orders
About receiving Parcel
about E-cigarettes and Nicotine
After-sale Service
About Return Policy
About Free Replacements
About Warranty Policy
Wholesale Vendor service
Privacy Notice
About Privacy Notice
User Guide
User Guide
About My Score
User Types Discount

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