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 Home >> User Guide >> About Free Replacements

About Free Replacements

 1. For items with 3 months and 6 months warranty:

*Send the defective or malfunctioning product back in your cheapest way.
*Place a new order for the product online

2. DOA:


*No need to send the defective or malfunctioning product back
*Must contact us within 48 hours by email after receiving the defective product. Any overdue DOA replacement claim is invalid.
*Place a new free replacement order for the product online.

Note:  

       For all replacement orders, we recommend to send together with customer’s new order, which will enhance processing speed so that orders can be shipped out quickly.

More details please visit return policy information.

 

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