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User Guide
Super E-cigarette Shop
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  Home >> User Guide >> About Warranty Policy

About Warranty Policy:

   Super e-cigarette always provide customers with high qualified products, Our E-Cigarette products have passed rigorous quality control from our manufacturing. Although we do extensive tests before packing, we can't totally avoid this problem. So we provide you with a return policy.

You may encounter some problems when you receive the E-Cigararettes.

      For example: the severe international shipping shock or volatile environmental conditions, such as temperature, humidity etc, some sensible electronic parts may encounter some problems when you receive it or use the electronic cigarette.

      Please refer to Troubleshooting methods of E-Cigarette

    Super e-cigarette provides warranty for all products in our store. We will send replacement through China post or Hongkong post freely for all defective or malfunctioning products within warranty period

*The warranty is classified into two types: products with warranty period (3months or 6months warranty) and products only accept "DOA"(Dead on arrival).

*3months warranty and 6months warranty means 180 or 90 days from being delivered, not shipped.

DOA" stands for DOA which means product is found out to be defective as soon as you receive it

For example:

*3months warranty: atomizer/driptip

*6months warranty: 510/eGo/GOGO/ECHO/KR808D-1/Lavatube series battery , USB Charger, adapter.

*DOA: clearomizer, cartomizers, chargers, bottles, e-liquid.


The warranty period for each product could change but they will be stated clear in the product description, please read clearly before buying.



Welcome to visit, Please read the Member Policy and the User Guider at the bottom of the homepage first!

For all of our Customers should treat our Member policy as yardstick.

Company Address: NO 217#, Tianming Building, Tianming Road 1#, Jinshui district,zhengzhou, Henan       Province, China (Mainland)


Super E-cigarette Shop
About US
Contact US
How to Payment?
How to payment
About Payment
Shipping Information
About Shipping Information
How to track orders
About receiving Parcel
about E-cigarettes and Nicotine
After-sale Service
About Return Policy
About Free Replacements
About Warranty Policy
Wholesale Vendor service
Privacy Notice
About Privacy Notice
User Guide
User Guide
About My Score
User Types Discount

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