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User Guide
Super E-cigarette Shop
 >> About US
 >> Contact US
How to Payment?
 >> How to payment
 >> About Payment
Shipping Information
 >> About Shipping Information
 >> How to track orders
 >> About receiving Parcel
 >> about E-cigarettes and Nicotine
After-sale Service
 >> About Return Policy
 >> About Free Replacements
 >> About Warranty Policy
 >> Wholesale Vendor service
Privacy Notice
 >> About Privacy Notice
User Guide
 >> User Guide
 >> About My Score
 >> User Types Discount
  Home >> User Guide >> User Guide
User Guide

Order over US $ 149.99, You can enjoy Free shipping. more details, please visit Free shipping policy 

     

If you order in large quantity, you can Click wholesale.Wholesale price and Discount/Free shipping couldn/t be effected at the same time.

Content:

1. How to Use the e-shop as new members?

2. How to choose delivery mod?

3. Frequently Asked Questions

How to Use the e-shop as new members?

1. Click "Register" button which is on top right corner of our website, to become the formal member of this website.

The registered users can fill in your "user name "and "password", then click "Login" button.

[ Note: If you don't want to be our member that you can also through the following steps to buy.]

2. After register successfully, please return to the Homepage.

3. You can find out the E-cigarette which you need or "Search", and then click the "Add to cart" button to add the products to the cart.

Please refer to the steps below: 1-4

buy

4. Please click the "Check Out" button into the payment page, or you can click "Continue Shopping" to find and add other product to the cart.

Please refer to the steps below: 5-7

If you are not members, please click "NON-MEMBER BUY".

NON-MEMBER TO BUY


5. Step8-11. "YOUR NAME" / "PHONE NUMBER" / "EMAIL" and "DETAIL ADDRESS" must be filled, Then choose your country or Free shipping. finally click "Submit" move next one.

[Note: For the orders free-shipping, It must obey to Free shipping policy.]

buys

6. Step13-14. click step12."Pay by Paypal" and the page will switch to PayPal platform automatically, we will not request any credit card information from you.

You can pay for it through your paypal account, Credit card. more PAYMENT details, Please view "How to payment?"

paypal


 

Step15. If you can not to connect to paypal, you can click " Go Back to Merchant " or directly to www.paypal.com to pay for it.


Step16. you can click "pay online" to pay or log in your account to pay.


Step17. Leave your message when you send money.


7. After you payment completed, we will confirm it and send the email to you. 

   If you want to know more payment information. Please to view " Payment Infomation"

   Any request or help, please contact us freely.

 

Q: How to choose delivery mod?

A: 1. China post (RR xxx xxx xxx CN) generally takes 10 -50 business days to deliver package to most countries(customs, no import).China post always have the lowest priority almost everywhere.

  2. Hongkong post (RC xxx xxx xxx CN) generally takes 10 -50 business days to deliver package to most countries(customs, no import).Hongkong post always have the lowest priority almost everywhere.

(Caution: If you do not have patience to wait your order,we do not suggest you to choose china registered airmail.
     Japan,Korea,New Zealand 80%
10~25 business days
     USA,Canada,UK 80%
15~40 business days
     Russia,Ukraine,Poland,Italy,Spain 80%
20~45 business days.
     OtherCountries 80%
20~50 business days.)

  3. EMS: EMS(EE xxx xxx xxx CN) express generally(90%) takes 7~20 business days to deliver packages to most destinations(customs). EMS express can be tracked online for all destinations.

  4. HKEMS: EMS(EE xxx xxx xxx HK) express generally(90%) takes 7~20 business days to deliver packages to most destinations(customs). EMS express can be tracked online for all destinations.

  5.DHL: DHL(xxx xxx xxx x) express generally(90%) takes 5~12 business days to deliver packages to most destinations(customs). DHL express can be tracked online for all destinations.

  6.For Free Shipping:

     EMS/DHL: Orders from USA, UK, Germany, Australia, Indonesia,New zealand, Japan,France, Belgium, Ireland, Finland, Greece, Spain, Sweden, Portugal, Austria, Switzerland, Norway, and it is above USD 349.9, we will delivery through EMS/DHL. The other countries is not the above listing, we will delivery to you freely through China post or Hongkong post.

   China post or Hongkong post: orders from all the countries in the world, the order is above USD 149.99, we will delivery through China post or Hongkong post freely.

   More details, Please visit Free shipping policy or Shipping information.

 (Caution: If your orders is not Achieve the free shipping conditions , but you choose the free shipping , we will not delivery your orders until you pay the delivery Fee.)

 Any request or help, please contact us freely.

Frequently Asked Questions 
 

Q: How electronic cigarettes works?

A: Electronic cigarettes works by electrically heating the nicotine cartridge. The vapours produced are then inhaled giving the nicotine kick. There is no flame or burning involved, yet it feels and tastes like a real cigarette.

Q: Is electronic cigarettes safe?

A: E-cigarette is infinitely safer than the traditional cigarette. Its active ingredient is small amount of nicotine. The ingredients have been subjected to rigorous scrutiny and found to be non toxic.

Q: What is the cartridge?

A: E-cigarette cartridge contains nicotine, which is inhaled to give the kick. The cartridge comes in various strengths and flavours. The cartridge with zero nicotine is also available.

Q: How long the cartridge would last?

A: One E-cigarette cartridge is equivalent to twenty traditional cigarettes.

Q: How would I know that I should replace the cartridge?

A: When you feel that the vapours have reduced, the cartridge would need to be replaced.

Clearomizer is visible, so you can see liquid rest clearly.

Q: How to replace the new cartridge?

A: The cartridge is replaced by softly twisting the mouth piece until both parts are detached. Put out the cartridge and replace with new one. It is important to not to use extra force while putting the new cartridge to avoid any damage to the unit.

Q: How long the battery lasts?

A: The average battery life is 24 hours. When the indicator light at the tip flashes, it is an indicator that the battery needs to be recharged.

Most of our battery with LCD can show the power. You can check it easily.

Q: Is electronic cigarettes expensive?

A: No, as a matter of fact over a period of time you actually save the money by replacing expensive traditional cigarettes with reusable e-cigarette.

Q: Are there any precautions?

A: E-cigarette is not tested and recommended for children below the age of 18 and lactating mothers.

Any request or help, please contact us freely.

=========================================================================

Welcome to visit www.super-e-cigarette.com, Please read the Member Policy and the User Guider at the bottom of the homepage first!

For all of our Customers should treat our Member policy as yardstick.

Company Address: NO 217#, Tianming Building, Tianming Road 1#, Jinshui district,zhengzhou, Henan       Province, China (Mainland)

=========================================================================

About My Score

Order over US $ 149.99 Free shipping,More details, Please visit Free shipping policy.

If you order in large quantity, you can go wholesale, but you can not enjoy wholesale price and Discount/Free shipping at the same time.

About My Score

1. We will send 30 points to all of the member first.

2. When you have got 500 points you will become VIP member. 

3. When you have got 1000 points you will become S-VIP member.

4. When you have got 2000 points you will become VS-VIP member.

5. When you have got 5000 points you will become SVS-VIP member.

Q: How can I know my score?

A: You can log in and check your account, The score will display in your account,

Q: How can I get more score?

when you order any goods in www.super-e-cigarette.com. we will send the points the same as the goods' price.

Q; How to use my score?

A: 1. You can exchange the coupons to save money.

    2. you can get the discount when you order the goods in super e-cigarette shop,

     VIP member : discount5 and get 5% off,  when you order any goods in super e-cigarette shop.

     S-VIP member : discount10 and get 10% off,  when you order any goods in super e-cigarette shop.

     VS-VIP member : discount12 and get 12% off,  when you order any goods in super e-cigarette shop.

 

     SVS-VIP member : discount15 and get 15% off,  when you order any goods in super e-cigarette shop.

 

=========================================================================

Welcome to visit www.super-e-cigarette.com, Please read the Member Policy and the User Guider at the bottom of the homepage first!

For all of our Customers should treat our Member policy as yardstick.

Company Address: NO 217#, Tianming Building, Tianming Road 1#, Jinshui district,zhengzhou, Henan       Province, China (Mainland)

=========================================================================

User Types Discount

Order over US $ 149.99, you can enjoy free shipping.More details, Please visit Free shipping policy.

If you order in large quantity, you can go wholesale.

Wholesale price and Discount/Free shipping couldn't be effected at the same time.

Q: How many kinds of member does our company provide?
A: Four member, which are Member / VIP Member / S-Vip Member / VS-Vip Member

Member: you will become our member If you register in super-e-cigarette.com.

VIP member:  When you have got 500 points,you will become our VIP member.

     For VIP member : discount5 and get 5% off,  when you buy any goods in super e-cigarette shop.

     S-Vip member:  When you have got 1000 points, you will become our S-VIP memeber.

     For S-VIP member : discount10 and get 10% off,  when you buy any goods in super e-cigarette shop.

     VS-Vip member:  When you have got 2000 points,you will become our VS-VIP memeber.

     For VS-VIP member : discount12 and get 12% off,  when you buy any goods in super e-cigarette shop.

     SVS-Vip member:  When you have got 5000 points,you will become our VS-VIP memeber.

     For VS-VIP member : discount15 and get 15% off,  when you buy any goods in super e-cigarette shop.

Q: How to become VIP Member/S-Vip Member/VS-Vip Member?

A: 1. you will get Corresponding amount of price points when you order any goods in super e-cigarette shop.

    2. You  give us more help.

How can I know my grades in super e-cigarette?

    You can log in and check your account which grades your points reach to.

Notification:

1. we won't cover all customs risk for all wholesale orders.

2. All wholesale orders can not enjoy the Discount and Free shipping at the same time.   More details, Please read Free shipping policy.

If you want to place a bigger wholesale order, please feel free to email to info@greenvaper.com.

 

=========================================================================

Welcome to visit www.super-e-cigarette.com, Please read the Member Policy and the User Guider at the bottom of the homepage first!

For all of our Customers should treat our Member policy as yardstick.

Company Address: NO 217#, Tianming Building, Tianming Road 1#, Jinshui district,zhengzhou, Henan       Province, China (Mainland)

=========================================================================

Super E-cigarette Shop
About US
Contact US
How to Payment?
How to payment
About Payment
Shipping Information
About Shipping Information
How to track orders
About receiving Parcel
about E-cigarettes and Nicotine
After-sale Service
About Return Policy
About Free Replacements
About Warranty Policy
Wholesale Vendor service
Privacy Notice
About Privacy Notice
User Guide
User Guide
About My Score
User Types Discount

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Email:helen@gzbtt.com ICP(yu):1005154 Administrator Login